The Official "WTF MERCH!" Thread

[aurenta]

I've been a relatively quiet lurker around here, just checking in for updates.  However, my current level of vague irritation is rising--I finally got an email from Jeph, in response to my four or five previous attempts, on 5/14 assuring me that the order that I'd placed on 1/17 (approx. 6 months ago!) "should be in the mail soon! Thanks for your patience"

This mollified me for the last month, approximately.  However, if the "last batch of shirts in from our printer" as of 5/14, where the heck is my tote-bag??  And, I also noticed, I said in MY email that I'd ordered a tote-bag, but he responded as if it were a t-shirt.  I was hoping that the batch of shirts also included tote-bags. 

In short, I don't know if getting an email response means anything, after all.  I had been living in the dream that it did, but now... well, I'm still waiting.  And hoping.  And would truly like to get the tote-bag, which is now going to be a Christmas instead of Birthday gift for a friend.

[Ivaness]

(I own about 5 WoW tshirts, I get comments on them every time. Even my car has a Horde sticker on it. I've gotten honked at AND someone flipped me off. XD)

I'd probably tag your car with something vulgar. Or just break your window.

Alliance4lyfe

Now, see... If you would resort to breaking my windows because you're a different faction, you take the game a little too seriously.
Not really a way of life, unless you're one of those kids who runs around trying to hit people with "Hammer of Justice".

[Jeans]

I think maybe he is making a joke

[Jace]

I was totally making a joke. I don't even know any of the intricacies of that game.
Lets talk about Merch again.

[Ivaness]

I think maybe he is making a joke

Obviously my joke in returned was missed.

[karmablock]

Of course I understand that it's frustrating, but, you know. It really ain't that big a thing, considering how little a t-shirt actually means to anyone ever.  I think it's pretty amusing how people are all "NEVER GON BUY FROM INDIE SHOPS AGAIN, FROM NOW ON I WILL ONLY EVER EAT AT MCDONALD'S CAUSE AT LEAST I KNOW I'M GETTING MY FOOD >:C" when you're talking about something you bought for your disposable income that costs less than an average weekly coffee budget and whose abscence will have no impact on your life whatsoever, asides from the amount of annoyance you bother to put into it.

I realize I'm being kind of a jerk but seriously complaining will not get you your t-shirt faster and I think everybody's lives would be muchly improved if we didn't get sniffy when someone made a silly joke

Its not about how ever much money it was its about feeling ripped off. So why don't you just shut the hell up.

[Jeans]

Well, if Jeph hurt your feelings then I suppose I -

oh wait haha never mind.

You were unlucky. That is the ONLY reason you haven't gotten your t-shirts. Jeph isn't stroking a white fluffy cat with a metal hand in his undersea base, cackling madly because he ripped you off for twenty bucks. Shit happens! It really does! You weren't ripped off, it was more like you fell backwards trusting your mate to catch you and he scratched his nose at the wrong second and barely caught your collar with one hand but your shirt ripped in the back and you fell in the cesspool. Your mate also caught hundreds of other people from falling into the cesspool that day! While also trying to deal with the people who fell in completely by chance, and are screaming for someone to drag them out rather than just standing up, washing off and getting on with their day!

This is a t-shirt, it costs twenty five dollars, it means nothing to anyone ever in the whole world and if I were you I sure as hell wouldn't bother expending any energy on complaining about it not coming. And I know exactly what it feels like - I had a sixty dollar order from Threadless fall through two years ago and I still haven't gotten them. They're probably not coming, but guess what? I don't care, because it was an accident. Things like these happen. Someone made a mistake during their job hours, because absolutely everyone does, and my order fell through in between five hundred others that shipped on time. Nobody wanted me to suffer through an existence void of a t-shirt with the word "Shakespeare hates your emo poems" stencilled on the front. It just happened.

[Jace]

o/




Nah but seriously, getting really mad about things doesn't ever help at all ever. Just chill out, grab a soda (or tea, or coffee) and smile. Realize that Jeph is not a bad person and that if he wanted to scam you he'd sell you a way to make thousands a month on google just by posting links.

[Ivaness]

o/




Nah but seriously, getting really mad about things doesn't ever help at all ever. Just chill out, grab a soda (or tea, or coffee) and smile. Realize that Jeph is not a bad person and that if he wanted to scam you he'd sell you a way to make thousands a month on google just by posting links.

Lol.
The ONLY time getting mad helps is if you're A) Trying to frighten the poor unfortunate girls working at the Return desk at Walmart (That may or may not actually help) or B) Talking to a customer service rep at a wireless company. (Which does help!)

[pwhodges]

They're probably not coming, but guess what? I don't care, because it was an accident. Things like these happen. Someone made a mistake during their job hours, because absolutely everyone does, and my order fell through in between five hundred others that shipped on time.

Actually, in normal life (including Internet shopping), if a mistake happens, you point it out and they put it right.  That's happened to me a couple of times on the Internet.  But in this case we know (we've been told) there's stuff waiting, and it's still not getting out - and actually I have never had to wait as long for a delivery to be sorted out before in any circumstances.   I ordered on the last day they took direct orders (because the item is not continued); that means that everyone else that is waiting has waited longer than me.

Up to a point, we can wait patiently because we like QC and Jeph, and it's not so cool to hassle people; but actually, it needs to get sorted out, and if Jeph is not the one doing it, perhaps it's time he organised some way to resolve it, because it is being done in his name.  What's more, he'd regain the office space occupied by all the unsent product.

[Ivaness]

What's more, he'd regain the office space occupied by all the unsent product.

I think that Cristi said they were still waiting on some orders from their printing people. And as much as I hate to say it, some of us who are waiting may have been orders that fell through the cracks (AKA lost).

[Aegir]

Has anyone who has ordered a t-shirt from after the conversion to Topatoco not received one? Because it seems most of these complaints are from beforehand, and I want to make sure this doesn't put me off on ordering a shirt in the future.

[Ivaness]

Has anyone who has ordered a t-shirt from after the conversion to Topatoco not received one? Because it seems most of these complaints are from beforehand, and I want to make sure this doesn't put me off on ordering a shirt in the future.

There shouldn't be any problems with the orders to/from Topatoco.  If there were, there is nothing Jeph or Cristi could do. You'd have to take it up with Topatoco.

[Jeans]

They're probably not coming, but guess what? I don't care, because it was an accident. Things like these happen. Someone made a mistake during their job hours, because absolutely everyone does, and my order fell through in between five hundred others that shipped on time.

Actually, in normal life (including Internet shopping), if a mistake happens, you point it out and they put it right.

That is what usually happens - but all I'm saying is, if it doesn't get sorted this once, it's not the end of the world, and it's not worth haunting the forums for weeks on end over it.

It is annoying not to get an ordered item, but when it's something as inconsequential as a t-shirt, I just don't see why you'd want to spend a lot of energy complaining.

[pwhodges]

I haven't.

[Jeans]

not you you, you as in "person without a t-shirt". That was unclear, sorry.

[DJ3]

Been lurking this thread forever -- the previous overall sentiment seemed to be "don't post, don't email, it won't get you your shirt any faster, whiny losers" but now it seems most people are getting some kind of update on their status.

If we haven't, should we be emailing qcmerch our paypal transaction information to get this dealt with, or does that not help at all?  Is there any official word on this?

[Pypoli]

They're probably not coming, but guess what? I don't care, because it was an accident. Things like these happen. Someone made a mistake during their job hours, because absolutely everyone does, and my order fell through in between five hundred others that shipped on time.

Actually, in normal life (including Internet shopping), if a mistake happens, you point it out and they put it right.

That is what usually happens - but all I'm saying is, if it doesn't get sorted this once, it's not the end of the world, and it's not worth haunting the forums for weeks on end over it.

It is annoying not to get an ordered item, but when it's something as inconsequential as a t-shirt, I just don't see why you'd want to spend a lot of energy complaining.

Because it's actually not ok to pay for something and not receive it in return. If you think it is, you're either very rich, a pushover, or we'll just have to agree to disagree.
Now don't get me wrong, I'm sure Jeph's a nice guy and he's doing his best, but if he can't follow through with an order, he needs to give a refund. We'd all rather get our shirts, but i think it's preety important something gets done. When you pay for a service, you get it, or you get your money back. There really is no third option.

All this shit aside, comic still rocks!

[Jeans]

Because it's actually not ok to pay for something and not receive it in return.

If you're stuck in the "CUSTOMER IS ALWAYS ALWAYS ALWAYS RIGHT >:[ CUSTOMER IS GOD!" mindset, then no, it ain't. But come on - It's a god damn piece of cloth. It's twenty five dollars. It's not the end of the world! I'm not very rich, or necessarily a pushover, I've just arrived at the conclusion that jesus christ it's twenty five fucking dollars.

[TheBaub]

Shirts arrived.  (Correct shirts, correct sizes, correct colors)
If they are shipping based on date ordered, they have gotten to (and probably past) 1/16/09, which was near the end of the pre-Topatoco days... the end is near!
If it is based on which shirts were ordered (i.e. issue with delivery from shirt printers) then good news for people who ordered the 'Irony' and/or 'Coffee of Doom' shirts.

For reference:
I sent monthly emails to keep documentation should it get lost in mail or whatever, but only got one response, so I can't verify positive or negative on whether that helped.  (Response was late Feb, seemed to be moderately personalized to me, like a 'response to person with outstanding order who asked for info' form letter, with some personalization added)
I didn't post in this thread, so I know that probably didn't have an impact on it. (I did reference finding the thread and gaining a bit of understanding into the issue in one of the documentation updates)

That's about it, hope some of this info is actually useful to anybody still waiting on an order.  (hope even more that nobody fits that critera anymore)
TheBaub

*Note: Quick shipping, only a couple days, and I believe it was a cross-coast shipment.
Also, e-mail was sent announcing the shipment.  Email actually arrived shortly before midnight of the 13th...  the day before it says it 'was shipped'.  My guess is the email was generated on the 14th East Coast, which was still 13th West Coast.  Here is the personal-info-censored version:
(censored my info and senders name..  not sure if they care about censoring their name, but I didn't specifically ask)
-----
A package was shipped to you on 07/14/2009 via U.S. Postal Service
Priority Mail to the following address:

(NAME HERE)
(ADDRESS HERE)
(CITY, STATE ZIP HERE)

This Package contains: 2 tshirts

The following optional services were used: Delivery Confirmation

The package's ID is (ID-HERE)

To check status of your package at anytime please visit: https://
www.endicia.com/Status/?PIC=(ID-HERE) or the U.S. Postal
Service's website: http://www.usps.com/

(SENDERS NAME HERE)

***********************************************************************
NOTE:
This e-mail was generated by Endicia Internet Postage
(www.Endicia.com)
at the sender's request. DO NOT CONTACT Endicia if you have any
questions about the shipment or the package delivery, instead please
contact the sender of this e-mail or the U.S. Postal Service.
***********************************************************************

[luralee]

Mr. Jeans, sir, I counted 25 of your posts to this thread.  I could have missed one or two. I think you have more posts than anyone on this thread.  None of those posts, at a quick reading, involve any order you have placed.  My understanding is, you don't have any outstanding t-shirt orders from QC.  Yet you accuse US (who do) of spending too much time and effort on this thread?  You claim that you don't care that you have never received an order you placed to another site.  Maybe you doth protest too much?

[Jeans]

No, see, I'm just fucking around here because I have nothing better to do.

[Jeans]

(also, pshaw, you don't have to call me sir *blush*)

[GenericName]

Actually Luralee I'd say I probably have around as many, just further back before Jeans took over. I had a T-Shirt once that came on time, though. I still wear it quite often, and have fond memories of people complimenting me on it. It came at around the cutoff point for me starting to worry, but I never worried.  That is the story!

[gamergirl1337]

Because it's actually not ok to pay for something and not receive it in return.

If you're stuck in the "CUSTOMER IS ALWAYS ALWAYS ALWAYS RIGHT >:[ CUSTOMER IS GOD!" mindset, then no, it ain't. But come on - It's a god damn piece of cloth. It's twenty five dollars. It's not the end of the world! I'm not very rich, or necessarily a pushover, I've just arrived at the conclusion that jesus christ it's twenty five fucking dollars.

The point is not the old saying of "the customer is always right", or the fact that its "just" 25$....the fact is, we purchased the shirt/accessory a LONG time ago, have tried numerous times to contact them with no avail, and have not heard hide nor hair of the merchandise we purchased. If we don't receive the shirt...your right its just a shirt...the point is...they have not told us anything about it...i have contacted them once every month and havent received anything back. The shirt i ordered is discontinued and i would really love to have it as it will not be made again...

The integrity of their company is being questioned because of no contact from them...yes some people have been contacted but many many others have not...Im not throwing a fit over my order nor am i really pissed off about it...im just upset that they refuse to contact everyone, or at least post a giant bulletin telling us about it (i know that jeph has posted on here a few times, but they did not give a clear date that everything should be sent out, just that they "wanted" to get it out at a certain date...which really tells us absolutely NOTHING)

And yes i understand that THOSE orders (before topatco) are being handled by just a few people, their business is growing, they travel alot and they have a lot of things going on right now that can occupy their time outside of those orders.

All im asking for is a clear time frame when we will be receiving either our orders or refunds, or some kind of email about our orders. I don't mind if i don't get it until christmas...honestly its not all that important...i just want some information...

[Jeans]

The point is not the old saying of "the customer is always right", or the fact that its "just" 25$....the fact is, we purchased the shirt/accessory a LONG time ago, have tried numerous times to contact them with no avail, and have not heard hide nor hair of the merchandise we purchased. If we don't receive the shirt...your right its just a shirt...the point is...they have not told us anything about it...

I, uh, I wasn't talking to you. My game here is with the people who are actually angry and posting things like:

So whats going to be the excuse this month for not shipping out the shirts?

and not being able to take a joke because they are out twenty five bucks.

Im not throwing a fit over my order nor am i really pissed off about it...

Some people are, though, and they are the people I am mostly talking to here.

Guys, I do not hate everyone who registers a complaint! I just have issues with people who can't be polite about it when it's really not a big deal at all. I hope all of you get your shirts soon, this is a shitty thing for everyone involved - Jeph doesn't want to screw with you and I'll bet my left arm he wishes all of this was over and done with just as much as you do.

[luralee]

Hey, Cristi, would it be possible for you to post when you send the last order out?  And when that happens, would there be any way I could buy the person (whose order is the last shipped)  a $25 gift certificate to Topatoco?  I think since you work there you could figure out a way for me to buy the certificate & you to send it while protecting the identities of all involved.  What do you think?  Maybe playing "last person standing" would add an element of fun?  And yes, it's just a $25 t-shirt, but it also could be a "valuable prize!"

Unless, of course, mine is the last order sent out.  Then it would be just plain silly.

[Jace]

The integrity of their company is being questioned because of no contact from them..

Their company consists of like 2 people. I don't know that I'd call that a company.

[LeeC]

I ordered a hoodie and some shirts a couple months ago, havnt received an email yet (not shipped I guess)  but I will be moving soon.  Is there a way I can change the shipping address now seeing as it hasnt been shipped yet?

[Ivaness]

Baub, I ordered mine same day. Nothing heard from yet! But glad to hear that you've gotten yours. Gives a tiny glimmer of hope.

[gamergirl1337]

The integrity of their company is being questioned because of no contact from them..

Their company consists of like 2 people. I don't know that I'd call that a company.

The web comic itself can be considered a company because they sell merchandise and provide a "service" to us, as customers...

[Pypoli]

The point is not the old saying of "the customer is always right", or the fact that its "just" 25$....the fact is, we purchased the shirt/accessory a LONG time ago, have tried numerous times to contact them with no avail, and have not heard hide nor hair of the merchandise we purchased. If we don't receive the shirt...your right its just a shirt...the point is...they have not told us anything about it...

I, uh, I wasn't talking to you. My game here is with the people who are actually angry and posting things like:

So whats going to be the excuse this month for not shipping out the shirts?

and not being able to take a joke because they are out twenty five bucks.

Im not throwing a fit over my order nor am i really pissed off about it...

Some people are, though, and they are the people I am mostly talking to here.

Guys, I do not hate everyone who registers a complaint! I just have issues with people who can't be polite about it when it's really not a big deal at all. I hope all of you get your shirts soon, this is a shitty thing for everyone involved - Jeph doesn't want to screw with you and I'll bet my left arm he wishes all of this was over and done with just as much as you do.

Considering you bashed on me, my 170$ order and what I thought was a relatively polite post, i'm - again - going to have to disagree with you.
I'd just like to get my shirts or my refund before i move 8000 miles away from the original shipping adress. Though i supposed he'd rather ship them to San Francisco than France ...

[Jeans]

Considering you bashed on me, my 170$ order and what I thought was a relatively polite post, i'm - again - going to have to disagree with you.

No, see, I bashed on you because you seemed offended for no apparent reason other than that "I spent a lot of money, nobody gets to make fun of people who loses money when I'VE lost money" when I made a joke that had nothing to do with you at all.

[Pypoli]

Considering you bashed on me, my 170$ order and what I thought was a relatively polite post, i'm - again - going to have to disagree with you.

No, see, I bashed on you because you seemed offended for no apparent reason other than that "I spent a lot of money, nobody gets to make fun of people who loses money when I'VE lost money" when I made a joke that had nothing to do with you at all.

I'm sure that argument would stand up so well to a black person if you made a racist joke.

[DJ3]

We get it, Jeans. A few people freaked out and screamed ridiculous nonsense about losing what is in your opinion a trivial amount of money.

But at this point you're just trolling the whole thread with the get-out-of-jail-free card of "No, I'm not talking about you people, I'm talking about the guy who threatened to kill their dog and report them to the FBI."  The vast majority of people here are being pretty civil about it.

Though I'm not sure why it was your responsibility to come in and lecture the people who did freak out.  If I see some woman in a McDonald's throw a tantrum and demand to see the manager because they got her order wrong, I'd have to think to myself "Wow, I'm glad I don't care that much." and then call it a day.  I would not seek her out in the parking lot and explain to her that her outrage is the wrong amount of outrage.

At this point, you're just standing here shouting at and attempting to insult anyone who cares slightly more than you believe you would in the same situation.  Just because you would only care X amount if you paid $25 for something that never came, does not mean X is the One True Answer for all people who find themselves in that situation.

[Jeans]

I'm sure that argument would stand up so well to a black person if you made a racist joke.

You are likening yourself, a person wealthy enough to blow a frankly absurd amount of money on novelty t-shirts with a delayed order, to a group of people that has has been exploited, enslaved, abused and oppressed for centuries?

Here are some differences between you and black people (presuming that you are white):

You are being sniffy about the joke out of choice. Black people are not black because they chose to be.

You can stop being sniffy about that joke whenever you want. You're not even in the target demographic! When my main argument here is that twenty five dollars is not a big deal, maybe your 170 dollar order does not apply, yes? Black people can't stop being black.

Your kin were not slaves to someone who thought people who spent a lot of money on t-shirts and didn't get them were inherently mentally inferior because of that fact.

There are not anyone who still thinks keeping people who spent a lot of money on t-shirts and didn't get them should still be slaves.

Basically what I am saying here is that maybe you are taking both the jokes and your situation a little too seriously. It was a joke, directly aimed at a shitty, insulting sarcastic quip that had nothing to do with you whatsoever. Yet you decided to take offense, for some reason. Probably just because you could.

We get it, Jeans. A few people freaked out and screamed ridiculous nonsense about losing what is in your opinion a trivial amount of money.

But at this point you're just trolling the whole thread with the get-out-of-jail-free card of "No, I'm not talking about you people, I'm talking about the guy who threatened to kill their dog and report them to the FBI."  The vast majority of people here are being pretty civil about it.

You'll notice I haven't actually said a single word about any of those people at all! Maybe people felt targeted because they were pissed off about this despite being civil, hell, I dunno - but I've never said a bad word about the vast majority of people in this thread. If you interpret my posts as insults to yourself even though I was never talking about you in the first place, that's your problem, not mine.

Though I'm not sure why it was your responsibility to come in and lecture the people who did freak out.

I don't. As stated several posts above, I am doing this for kicks.

If I see some woman in a McDonald's throw a tantrum and demand to see the manager because they got her order wrong, I'd have to think to myself "Wow, I'm glad I don't care that much." and then call it a day.  I would not seek her out in the parking lot and explain to her that her outrage is the wrong amount of outrage.

a) why do you buy food at mcdonald's? Their food is horrible for you, and even tastes pretty bad!

b) I would tell her she is an asshole if she was pissed for no reason! Standing behind a counter being shouted at because people think your job is to be shouted at by angry people is the worst fucking job in the world, and customers who bitch and complain to you when there's nothing you can do about it are the worst people in the world. If people are being assholes, they should be told they are assholes, so maybe they aren't assholes the next time.

At this point, you're just standing here shouting at and attempting to insult anyone who cares slightly more than you believe you would in the same situation.  

At this point I'm actually just answering posts.

Just because you would only care X amount if you paid $25 for something that never came, does not mean X is the One True Answer for all people who find themselves in that situation.

I see myself as sort of an anger televangelist

also hey you will have noticed people are now pissed off at me rather than jeph and cristi, which I see as a positive thing, because I am doing this for kicks and they have enough things to be stressed about already

[DJ3]

It would be far too difficult to answer you in any sort of constructive way that would overshadow the fact that the guy above me decided it'd be a good idea to compare not getting our T-Shirts to racism.  Way to feed the trolls, guy.

At any rate, there's absolutely nothing wrong with the 99% of us who aren't being morons posting here for information.  And for their part, Jeph and Cristi have handled the situation pretty poorly -- not exactly the worst thing in the world, but it's still true.

There's no reason to be screaming idiotic things at them, or to even be genuinely angry about it, but it would take about ten minutes for one of them to check this thread every day -- or once a week -- and update people on the situation, so that they don't feel that they're being ignored.  That is where most of the angry morons are coming from anyway, and just having a human being updating people every now and then would have probably put a stop to almost all of it.

It obviously doesn't make stupid assholes any less of stupid assholes, it's just the fact that a very minimal amount of effort would have avoided it.  And made those of us who aren't being morons feel a whole lot better at the same time.

You may now go back to trolling the complaint thread.

[nashvillewho]

dude, i don't know if they have it where you live, but the southern style chicken sandwich is fantastic at mickey dees

[Jeans]

Sadly, we don't. I live in Norway.

We haven't even got a McLutefisk. It's horrible.

[estabrookette]

hey you will have noticed people are now pissed off at me rather than jeph and cristi, which I see as a positive thing, because I am doing this for kicks and they have enough things to be stressed about already

I'm going to have to disagree with you.  Judging from the number of people who have gotten worked up from your posts, I'd say there are more people upset since you started heckling the Yellers.  I really don't think you've convinced anyone not to be angry, or that they should stop following up on their order because of the paltry sum involved.  What's worse, I read a study that showed that, when confronted with a differing opinion, most people are likely to cling even harder to their original assumption.  So telling people their order isn't worth the time they're spending is only going to make them dig in and spend more time and energy than they already were.   

Also, from what I understand of your original argument, you're trying to make the Yellers feel stupid because they're so worked up about a measly $25.  But countering the people leaving vitriolic posts with the argument "it's not that big of a deal, you are stupid for worrying about it" does, in fact, say something about the rest of us because we are obviously worried about it or we wouldn't be here.  We may not be cursing or typing in all caps, but we're still here.  Please stop making qualitative judgements on what is or isn't worth our time.  We can decide that for ourselves. 

This thread started out being a method for those of us with missing orders to register their issues, and get information on what's happening to solve them.   Can we please take the non-merch related posts to another thread, so that those of us who are waiting for updates can have an easier time finding them?  Maybe we can start a "The Merch Thread Is Stupid" thread, instead? 

[LeeC]

Hey Jeph!  My stuff just came it, thanks dude! 

[Jeans]

Also, from what I understand of your original argument, you're trying to make the Yellers feel stupid because they're so worked up about a measly $25. But countering the people leaving vitriolic posts with the argument "it's not that big of a deal, you are stupid for worrying about it" does, in fact, say something about the rest of us because we are obviously worried about it or we wouldn't be here.  We may not be cursing or typing in all caps, but we're still here.

No. I never said I thought people who worried about getting their t-shirts were stupid. And really, I don't either! Please read my posts before complaining about them. I've stated several times that my beef here is with people who can't be civil about it, that I totally get the fact that it is not cool at all to not get something you've ordered - I don't know why you chose to ignore those parts of my posts, but rather focus on the heckling parts.

Please stop making qualitative judgements on what is or isn't worth our time.  We can decide that for ourselves.

I feel I shouldn't have to preface every single post with "I think that...", but you can pretty much assume that I do. Yeah, you can complain if you want to and I'm not going to stop you - but I don't see why I shouldn't be allowed to call bullshit when people are being rude.

[jonarus_drakus]

Part of me is thinking i should bother with this post as i might just be 'stoking the fire'. But I'm going ahead with it because, like Jeans, i have way too much free time and nothing better to do.

Part of the problem with this on-goning argument seems to be the suggestion (by Jeans), that $25 isn't a large enough amount of money to be worried about. Now A: Thats US Dollers, its not the same for everybody (For me, in the Au, a dhirt that is $25us is probably gonna cost $30au, and thats based just on the exchange rate, i have no idea how far it could get blown out after international shipping expenses and the like. B: Im on wealfare, so even if i just take that $25us as being $25au it still actually means something when my cash in hand 'income' is all of about $270 a week ($135 of which is used up paying my rent. Then there is the power, gas & water, and the Phone & internet. After all this I'm lucky if I have $50 to buy food and go out and get drunk once a fortnight). So yeah, $25 means more to some than to others.

So: Jeans, dude, people have every right to get pissy over even insignificant amounts of money. You on the other hand dont have any right to coment about it (one way or the other) when they do so. You said in one post that if you were at a Macdonalds and you saw someone getting worked up over thier order being wrong you would tell them that they were being unreasonable (asuming you personaly believed that to be the case). Now, if that upset person were me, and you told me that i was being unreasonable, i would probably break your nose - If theres one thing i hate more than anything else, its being told Im upset for no reason by a complete stranger.


PS: I do actually intend on getting some merch in the near future, any idea how long it would take to get to me here in Australia? (a postcard takes between one and two weeks from previous experience)

[nashvillewho]

hahaha you guys are so wacky

[Technoir]

 

Just wanted to chime in and say I ordered a bearmonster or monsterbear t-shirt as well as some other stuff from Topatco about 3 months ago, and everything arrived at my PO box in miami in about a week, and was then transshipped to me on my ship within another 2, so i'm quite happy with the service i got.

Now when are we going to be able to order batmonster or monsterbat t-shirts?

[Ivaness]

Still nothing from my order in January.   But glad to know that people are getting theirs! That's fantastic!

[gamergirl1337]

Just wanted to chime in and say I ordered a bearmonster or monsterbear t-shirt as well as some other stuff from Topatco about 3 months ago, and everything arrived at my PO box in miami in about a week, and was then transshipped to me on my ship within another 2, so i'm quite happy with the service i got.

Now when are we going to be able to order batmonster or monsterbat t-shirts?

Yeah topatco is great with their orders, however most of the discussion is based on before the switch to topatco...all the stuff that they did themselves.

[Eris]

Yes, but jonarus_drakus asked how long it would take to get something from topatoco, though, which is what I thought that post was referring to.

[Craig Reade]

Glad to see I am not alone. Actually, no, I am not glad to see it. I see a lot of people defending the delay saying it is only $25, or just a tee shirt, but I am sorry - I know of few people who would be ok with someone stealing $25 in actual money. And in a way - it is like that.

It would be one thing if emails were responded to at all - or regular "touch base" emails were sent out so that people weren't so in the dark.

If the shirts weren't in from the printers - sometime around April they should have started refunding money, and apologizing profusely.

I will say this - some people are right PARTLY about it being only $25. Im over it. Though I thought it deserved a little attention, so I posted an article about it. http://www.comixtreme.com/forums/showthread.php?t=49114

Agree or disagree, no excuse in this entire thread has been given that justifies accepting money for a product, not shipping it in 7 months, and not contacting the buyer at all with updates, and ignoring requests for refunds. I am sympathetic to an extent, but as a professional, the excuse doesn't cut the mustard. Can you imagine walking into WalMart and paying for a shirt, and them telling you that you can come get it eventually, whenever it arrives?

Helck, even Amazon will refund your order upon request if you get tired of waiting for something on back-order...

I am glad to see some people appear to be getting their orders - I've written it off personally. Sucks that they had problems with the printer, but to be blunt - their problems with the printers aren't my problem, nor are there any of their other customer's problem.

[subspace99]

Hello,

My name is Daniel Weigl, I ordered from QC on 22. Jan 2009 the following items (This is the transaction id, no idea whether its actually helpful: ID #1YK68258PM669840B):

Qty    Item    Options    Price
1    Deathmole T-Shirt Mens' International    Shirt Size: Large
   $24,00 USD
1    ZAP Shirt Mens' International    Shirt Size: Large
   $24,00 USD

I would really appreciate receiving either the T-Shirts or a refund.