Your question seems sort of loaded to me. I think you might just be jaded.
Personally, I am very tired of the turn-based thing. I want an RPG to either have a strategic element, like Disgaea, or action-based gameplay like Rogue Galaxy or Shadow Hearts. Just something that mixes it up a bit, I'm tired of hitting the 'Fight' command over and over again. I actually enjoyed Final Fantasy XII quite a bit for the changes it made to the standard formula. I think it struck a very nice balance between plot and action.
I also like character customization, but to an extent it's sometimes taken too far. I'm going to use Final Fantasy XII as an example again, I wasn't a huge fan of the license board. It was a neat concept in general, but the basic fact that you could make any character exactly like any other sort of destroyed the point of choosing your party for me. You're telling me that a trained warrior like Basch has no more innate specialty with weaponry than Penelo? Basically, I think more games should offer you characters that are distinctly different so that they're not interchangeable, but customizable enough so that you have the freedom to make what you want out of them.