Comic Discussion > QUESTIONABLE CONTENT
The Official "WTF MERCH!" Thread
rastilnmajer:
qcmerch hasn't been online in two days, though perhaps that's simply a fluke. I'm going to email them.
--- Quote from: Beech on 21 Jun 2008, 02:42 ---
--- Quote ---I am rather annoyed by my lack of merchandise, though. I ordered this more than a month ago, and it's now over a week late for my girlfriend's birthday. After ordering merchandise from Megatokyo and receiving it in five business days, I figured that three weeks would be more than enough time for QC to mail my shirt. I won't be buying from them in the future.
--- End quote ---
I wouldn't compare Megatokyo to QC, but I understand your concern, especially since it's a birthday present.
As for the whole "month" thing, as I mentioned, I wouldn't worry too much yet. What you ordered may not have been in stock, so they may have just shipped recently. I wish you luck... and I assume you know that from what you just posted you'll either need to e-mail or IM them also, or add more info such as email, ect.?
^-^;
--- End quote ---
Why shouldn't I compare MT to QC? Unless I'm mistaken, don't both artists make a living off of their comic? If so, shouldn't both make customer satisfaction, along with comic quality, their highest priority? I've thought a few times about buying shirts from QC, and if I have some extra money and several months to wait, I may do so, but it's getting very, very tiring telling my girlfriend that her present will arrive "any day now." [I even bought her a $30 pair of kitty ears to go with the Kittymonster shirt ^_^]
Update - email sent. I tried not to sound too disgruntled.
ThePQ4:
After taking a glance at Megatokyo's merchandise site, I can tell you right away that their ways of going about selling and shipping their stuff is totally different. First of all, I doubt that the guy (guys?) that do Megatokyo actually personally ships any of his stuff. It is probably much like a Cafepress business, meaning that it is printed and shipped by a printer and the "seller" (Megatokyo in this case) gets a percentage of the sale.
QC however takes orders personally, sends out orders to printers, gets the shirts back personally, and ships them out personally --a two person business.
Mind you, that's just taking a glance at their merchandising page. I could be wrong, but that's what it looks like. Either way, they are very different.
britMonster:
--- Quote from: rastilnmajer on 21 Jun 2008, 17:21 ---qcmerch hasn't been online in two days, though perhaps that's simply a fluke. I'm going to email them.
--- Quote from: Beech on 21 Jun 2008, 02:42 ---
--- Quote ---I am rather annoyed by my lack of merchandise, though. I ordered this more than a month ago, and it's now over a week late for my girlfriend's birthday. After ordering merchandise from Megatokyo and receiving it in five business days, I figured that three weeks would be more than enough time for QC to mail my shirt. I won't be buying from them in the future.
--- End quote ---
I wouldn't compare Megatokyo to QC, but I understand your concern, especially since it's a birthday present.
As for the whole "month" thing, as I mentioned, I wouldn't worry too much yet. What you ordered may not have been in stock, so they may have just shipped recently. I wish you luck... and I assume you know that from what you just posted you'll either need to e-mail or IM them also, or add more info such as email, ect.?
^-^;
--- End quote ---
Why shouldn't I compare MT to QC? Unless I'm mistaken, don't both artists make a living off of their comic? If so, shouldn't both make customer satisfaction, along with comic quality, their highest priority? I've thought a few times about buying shirts from QC, and if I have some extra money and several months to wait, I may do so, but it's getting very, very tiring telling my girlfriend that her present will arrive "any day now." [I even bought her a $30 pair of kitty ears to go with the Kittymonster shirt ^_^]
Update - email sent. I tried not to sound too disgruntled.
--- End quote ---
Wow, 30 dollars for a pair of kitty ears. Those must be some high class kitty ears. I buy most of mine for under 5 dollars.
Beech:
--- Quote ---After taking a glance at Megatokyo's merchandise site, I can tell you right away that their ways of going about selling and shipping their stuff is totally different. Mind you, that's just taking a glance at their merchandising page. I could be wrong, but that's what it looks like. Either way, they are very different.
--- End quote ---
I took a look too and that sounds about right.
--- Quote ---Why shouldn't I compare MT to QC? Unless I'm mistaken, don't both artists make a living off of their comic? If so, shouldn't both make customer satisfaction, along with comic quality, their highest priority?
--- End quote ---
I was basically thinking because they're two different companies. Different people. And, as ThePQ4 said, one look at their merch page and they're very different. Of course, I'd hope any company's number one goal was customer service, whether they're webcomic artists or not.
--- Quote ---qcmerch hasn't been online in two days, though perhaps that's simply a fluke. I'm going to email them.
--- End quote ---
If you're looking at the right time, then I'd guess it's because it's the weekend..
I understand you're frustrated, (I've got a friend waiting too) but like I said in the FAQ it could take as long as 2-4 weeks before it gets shipped, and then 1-2 weeks on top of that to actually get to you.
So while that's definitely, "damn this is taking a long time", it's only just starting to enter "they fucked up" territory.
DDude26:
--- Quote from: rastilnmajer on 21 Jun 2008, 17:21 ---Unless I'm mistaken, don't both artists make a living off of their comic? If so, shouldn't both make customer satisfaction, along with comic quality, their highest priority?
--- End quote ---
pretty sure that they have other jobs..... i could be wrong tho
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