Comic Discussion > QUESTIONABLE CONTENT
The Official "WTF MERCH!" Thread
mourningnite:
Happy to say I finally got my hoodie! /happy dance
alexisdanaan:
Yeah I'm having the same problem... I ordered on Aug 3rd for someones birthday and it's almost November now! By the looks of it, it's going to be a Christmas present... that's if I ever get it.
I understand the whole 'two person operation' bit but c'mon if you're selling a product you need to have some sort of customer service! I've emailed 3 times with all my information and I've gotten NO response. I understand if things are behind, he did just get married recently, or at the printers, or someones sick and things are on hiatus for a bit, but no communication or explanation at all?
The bottom line is, it's been over two months, my credit card has been charged, I want my merch and to hell with ever ordering anything from here again.
ZOMG!:
I ordered a shirt two months ago, no sign of it. Paypal was billed.
Jeph, contact me at [email protected] if you see this... I simply want to know the status of my order.
misslynz:
Does ANYONE here ever actually receive their merchandise that they ordered? If I had read this thread before I had ordered a few weeks ago I would've thought twice about going through with it. Now I'm wondering if I'll ever actually see the bearmonster shirt that I placed my order for(and I was billed).
*sigh* This is not encouraging at all.
lonecow:
I'm sure people receive their shirts eventually - I don't think anything malicious is happening. It's just very very slow and unfortunately the website doesn't accurately reflect the sort of wait time that is common. If they did I think they'd cut down on the emails from (understandably) panicked people who think something's wrong after one month...
I guess we can only wait and see how it goes with the new person they hire to help with getting shirts out - though to be honest I don't think I'll ever want to buy shirts here again, sorry guys.
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