Comic Discussion > QUESTIONABLE CONTENT

The Official "WTF MERCH!" Thread

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SmileyBandit:

--- Quote from: alexisdanaan on 07 Nov 2008, 14:48 ---Got my shirts! Roughly a week after ordering. I am le pleased with them.

--- End quote ---

How is this even possible? As much as it is nice to hear that some people have a decent experience ordering merch, where is the consistency? How is it possible that one person can get an order in one week and others have been waiting up to two years?

GenericName:
Well, I can imagine that whereas some situations would be optimal, i.e. the design and size were both already in, the person lives relatively closeby, etc, someone could wait quite a long time if, for example, their order were dropped by PayPal, the postal service lost it, or something like that. People aren't going to be posting here for anything which is not a long wait, with the exception of this one post, so if you assume that everyone falls proportionally into a category described by one of the posters here, then there is no consistency. But this thread is not the "Hey, how did a random sample of QC buyers' merch experiences go" thread, you're going to get mostly the outliers, in which there is, by definition, no consistency.

Basically if you go by the complaints here as an accurate sample of how merch orders go you're probably wrong.

freefall:
     I ordered back in early September, assumed my merch would arrive in a couple weeks or at the very least a couple months and was planning on ordering more once it showed up. Wish I had read this thread before placing an order. All my emails to the merch department have been completely ignored. Based on comments I'm seeing in this thread it will probably be several more months before my shirt shows up if at all. At least I'm only out $20. Could have been worse as I was originally planning on ordering several items. No way I'll spend more money knowing what I do now.

     Frustrating that such an excellent webcomic has little or no interest in the people attempting to support it.   

dozyrozy:
I don't think that's fair. Christi and Jeph put loads of effort into QC and their merchandise. Loads of people order things from QC and they have to wait for things to come in from the ordering place before they can send them off. And it is only a couple of people doing an awful lot of work. I think it's quite understandable that these things take a while. My t-shirts took a few months to arrive, but that just made me even more excited when they did get here.

I do think they should maybe change the dates of arrivals, from one month (or however long it says) to a couple, but it hasn't put me off ordering anything else. I won't be ordering things as a present, but I am more than happy to wait for a funny, high quality t-shirt all for myself!

CarrionMan:
I think I see why Jeph was looking for someone to help him with this. Looks to be many orders he needs to deal with.

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