Comic Discussion > QUESTIONABLE CONTENT
The Official "WTF MERCH!" Thread
Shaolin:
Alright, thanks for the update, I think that helped. :)
But I do think it would also be cool if you (or Cristi) could give individual updates, at least if there are only a handful of people left who are still waiting on pre-Topatoco stuff.
Also, it would be very reassuring for someone from Europe like me if you confirmed that there is indeed a "Your stuff has been sent today" mail, so people know from which point on they can blame and harass the mailman.
jeph:
We DO send out shipment confirmation emails; if you haven't recieved one, it either means we haven't sent out your stuff or the email got lost in the shuffle somehow.
The shirts are coming in from our printer today, Cristi is going to be sending them out ASAP as soon as we have them.
kozmonaut:
been 4 months, still have not received my shirt from the old store.
I posted about this a few months ago, can I just get something from the new store?
estabrookette:
Jeph,
I think it would make most of us with outstanding pre-Topatoco orders feel better if you would send emails to those of us with unfilled orders saying "we have your order for [random] t-shirt, we're [almost ready to ship, waiting on printer, etc.]." I'm not asking for anything elaborate, just some confirmation that you at least know that my order is outstanding, and you're working on it. I would feel much more relaxed, and much less likely to email you guys, if that were to happen.
I know you update occasionally on the merch thread but that doesn't give us any specific information about what is going on in the interim, and it doesn't really help us to know what is going on with individual orders, which I think is the cause of most of the worry. For example, you said last week that you got shirts in from the printer. What shirts? Sizes? I still haven't received mine; does that mean my order is lost?
I understand that this is a pain in the ass, but a little preventive effort on your part will save you a lot of whining on ours. Win win?
pwhodges:
Actually, not even emails - just saying here what shirts are coming in would help confirm to people why they were waiting - e.g. "The last Bomb the Blogosphere shirts have just arrived".
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