Comic Discussion > QUESTIONABLE CONTENT
The Official "WTF MERCH!" Thread
Shaolin:
I just got an email today, that I received a paypal refund! Thank you, Cristi! :)
As for others who wanna start some big retaliaten: Come on. I've been waiting for t-shirts or a refund since December 08. And now I have a refund! Granted, it took a while, but I have my money back. Don't go about messing up the reputation of Jeph while you are still reading and enjoying his comic.
MightyMouse:
--- Quote from: Pengraffe on 01 Sep 2009, 19:34 ---Jeph's got shit-all to do with merchandise, but no one seems to care about that.
--- End quote ---
Probably most customers don't know that. Bear in mind that your own merch page was never updated, and that Jeph's name is and was the only name listed on QC. Updating oneself to know that "Jeph's got shit-all to do with merchandise" would require a study of this 11-page thread. And dear Christi: it is not the customers' responsibility to know how you operate your business. All they should be expected to do, is use the [email protected] that you (and/or Jeph) provided - you should in turn be expected to read them, answer and do follow-ups. Let me also remind you, that when you registered the [email protected] address, you never updated it to show on the QCpage. In order for your customers to use that one, they still need to find it somewhat hidden on page 4 of this thread (and if they find it, they might expect an answer within 24 hours, as you then promised).
Basically: take responsibility for your business and your customers - and don't blame us/them when we use Jepsh's name when asking for our merch.
gamergirl1337:
--- Quote from: Pengraffe on 01 Sep 2009, 19:34 ---Give me your transaction ID. I will refund you. I have refunded everyone whose email I have seen, or tried to send them their shirts. I don't have access to the Topatoco stock, so if I don't have the shirts in my old stock, I cannot send them to you. I can refund you, and I don't mind doing it. Jeph's got shit-all to do with merchandise, but no one seems to care about that.
--- End quote ---
Transaction ID: 2YR65045U5924013Y
btw Exactly what Mighty mouse said....I love the QC comic and I though it would be a real simple order just like all the other purchases i have made online, it turned out that it didn't and instead of getting a response from the 10+ emails i sent to the Merch email address....i get shit...nada, nothing...except 8 months of waiting and waiting and waiting...If i would have got at least one response to my emails i would have been ok...but I never got anything...Thats why im so pissed about everything....Even filing a dispute with paypal did nothing for my order or refund...So the blame does go to the person who deals with the merch...but since jeph is technically the "owner" the blame shifts itself to him...
aurenta:
All right, let's try this again. So, the PayPal ID number for the transaction is 3780-8891-1589-9953, and I ordered a "She Blinded me with Library Science" tote bag in January. My email address is aurenta at earthlink dot net, and I would rather have the bag than a refund, but I'll take a refund. I am not sure what the transaction number was.
PLEASE update your Contact page with valid, recent email addresses. Nothing I have tried has gotten anywhere.
luralee:
Please check into my order. I have received neither the shirts I ordered, nor a refund, nor any sort of response to my emails.
If you need my e-mail address, please tell me where to e-mail you with it separately.
PayPal Shopping Cart Contents
Item Name: Coffee of Doom Shirt Mens' XXL Domestic
Item Options: Shirt size: XXL
Shirt Color: Black
Item Name: Rock Pintsize Mens' XXL Domestic
Item Options: Shirt Size: XXL
Shirt Color: Light Blue
Quantity: 1
Item Name: Unicorn Shirt XXL domestic
Item Options: Shirt Color: Black
Quantity: 1
Cart Subtotal: $67.00 USD
Sales Tax:
Cart Total: $67.00 USD
Payment details
Transaction ID: 3MA934745M6679513
Item Price: $67.00 USD
Total: $67.00 USD
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