Comic Discussion > QUESTIONABLE CONTENT

The Official "WTF MERCH!" Thread

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Phantom:
I got my email; thanks Cristi!

 :-D

StatSig:
Got my refund.  Thank you, Cristi!

Smile In The Dark:
Hi, Christi, I've sent a  couple of emails to both addresses and also talked to you on the AIM screen name, but I haven't heard anything in awhile, and was just wondering what exactly is going on with my order from the old store. Unique Transaction ID #45Y23039VD095012M. Please let me know. Thanks.

EllJayusMaximus:

--- Quote from: Pengraffe on 01 Sep 2009, 19:34 --- Jeph's got shit-all to do with merchandise, but no one seems to care about that.

--- End quote ---

Well, he DID put you in charge of merchandise at one point... it's pretty obvious by now that he dropped the ball on that one! At this point it's pretty moot whether I get my shirt or refund or anything, because I am never supporting QC financially again. This customer service experience has consisted of no replies on a half-dozen emails (mostly from my girlfriend that placed the actual order as a gift for me), and several VERY terse forum posts. I'm getting information on my backorder on a FORUM page. This stuff doesn't fly at Amazon. There is no excuse besides gross incompetence for "losing track" of orders, and subsequent emails to a merch-only email address. You two should consider yourselves lucky that I still bring pageviews to your homepage.

PS: Jeph might consider using the T-shirt money to seek professional psychological counselling. His mental state provides the only shred of sympathy I still have for your business.

girl_withno_name:
Hello all - just wondering if anyone's had any luck with their orders yet?

Cristi told me that my order would be a couple of weeks going out and that was about 12 days ago, so fingers crossed it'll be in the post soon!

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