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R4 being used in Library. I get to write an apology letter to the patron now

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Caleb:
So a teenager was using an R4 device in the library and asked my help to make it work on the computer.

I went over to the computer and reminded him of the library's policy of downloading illegal software and left.  He seemed perfectly fine.

Later his Mom called and wanted an apology.  Apparently the kid was upset.

Is there really any reason to use one of those dodgy things if you aren't pirating games?  They damage hardware.  The Mom said they need to backup DS games because DS games "wear out in a month".    ?!!?!!???

Here is my apology:

"I am very sorry that I offended a patron who came into the library to use a hardware device for a legitimate purpose.

I only meant to remind the young patron about the rules we have regarding downloading illegal software.

I did not mean to upset the patron or accuse them of using the device in an illegal manner.

I understand that the R4 device is not illegal in itself.  However, there are a lot of people who misuse the device and it has a history of damaging hardware it’s used with.  I tell anyone that I see using similar devices of the library’s polices.

However, in the future I will certainly take into consideration the feelings of the patron involved and make sure that I do not sound accusatory when I talk to future patrons.

I do not want to drive away patrons.

There is nothing wrong with using personal hardware with our public access computers.

Misuse in the past by many other patrons is no excuse for accusing other patrons of misuse.

I feel very badly about this situation and I will try be more sensitive in the future."


I personally think that any parent who buys their kid a thing like a R4 chip should at least tell them not to use it in the public library.

I think it was the woman (not the Mom) who was with the kid who made the situation worse.


...oh and the kid said that it was OK since he bought it "on the Internet".  Later his Mom told me that they had got it in Pennsylvania.

MrGreenGenes:
You can use an R4 to run homebrew software on your DS.  It's a perfectly legitimate use.  Of course most people do use them just to pirate games.  I have never heard of these things damaging a DS or that the games could "wear out".  That doesn't make any sense at all.  It's a digital file on an sd card, what could possibly make it wear out?  Perhaps they just don't know how to properly eject an sd card and keep corrupting the data.  As far as damaging the DS, the fake cards could potentially do that, but if you know what you're buying is legit, there's no need to worry.

Caleb:
No she said that he uses the R4 to backup games because the DS games themselves "wear out".

So yeah, that sounds like BS to me.

imapiratearg:
So, wait.  Do you work at the library he was trying to do this at?

Surgoshan:
All I know about R4 is that it is a speed that is obviously far too fast for comfort.

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