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Trojan Virus - help

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Bowers:
Hey, I've followed your instructions religiously and have got up to stage 9. Upon restarting my laptop after making the adjustments the virus seems to have gone but there is no malwear shortcut on my desktop. Also, when I try and open itunes it says the itunes file is locked. Thanks for all your help so far, the virus itself seems to have gone now, is there any further action I should take? I might try and reinstall itunes now

bicostp:
Run Malwarebytes; it should find the virus files for you.

You can probably find the files manually if you look at the things you disabled in msconfig.

Did it create an entry in the Start menu? The shortcut trick works there, too.

Could you post a screenshot of the iTunes error? It could be either the database or the executable itself that's locked. If it gives you a specific file name, look it up and check its properties to see if the "locked" box is checked.

Bowers:


Thats the message I get every time I try and open itunes.

Doesn't look like it left anything on the start menu, I'm running a scan with Malwarebytes now

bicostp:
I think somewhere in the My Documents/My Music/ directory there's an iTunes folder with an XML file in it. That's probably the one that got locked. Check its properties to see if it's locked, and take ownership of it if it "belongs" to another account on your PC for some reason.

You could also try this:
http://www.cybertechhelp.com/forums/showpost.php?s=56c08787b1accd0c3e8572dac84b2128&p=759992&postcount=6

It's for an old version of iTunes but it could work.

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