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Webcomic Discussion Thread!

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Pilchard123:
Does anyone know what happened to The Whiteboard? It just a Plesk start page for me.

Neko_Ali:
It has been down for a couple of days. No reason was given so I imagine it's technical or financial problems.

jwhouk:
No, it was due to ISP issues.


--- Quote from: 'Doc Nickel (on Patreon)' ---
The story is, supposedly they found some malware on the system somewhere, and had to take part of it offline to clear it out. That also meant that all the backups had to be scanned or analyzed or whatever as well, and that took time.

Also, while all this was going on, it either caused or led to the discovery of apparently a pretty serious hardware failure that then had to be addressed- which could mean they had to order replacements from the States or even Asia, but that's guesswork on my part.

Anyway, they've been working pretty much 24-7, making sure backups are clear of malware, installing the new servers (or parts thereof, whatever) and getting everything back up and running.

I'm told that they're hoping for tomorrow, Wednesday the 3rd, to have it back online, but of course there's no promises. We all know how unexpected issues can crop up.

All I can say is thanks for your patience, and ask that, once it's back up for good, do me a favor and spread the word. I have no doubt that more than a few readers, who aren't Guilders, MCB'ers or Patreon members, have no idea what happened, and may have bailed after a full week of no-shows.
--- End quote ---

Pilchard123:
I'm sure everyone has been telling him about it, but do you know if he's considered Cloudflare? It'd be too late for this outage, but it might save some trouble if ever there's another. It'd probably save some money as well, given that there's a free plan with unlimited data in/out, and gets you an SSL certificate too. If he's not a fan of a shared certificate (though afaik there's not really any risk to it), I'm pretty sure you can get it to work with another certificate provider like Let's Encrypt.

Also, what's the address for the forum? I usually get to it via the comic page, but you can see the problem with that. Or is that down too?

jwhouk:
The Tinker's Guild is the forum for the strip and his shop. It is hosted via tapatalk, so if you use your phone/tablet, you might get it whining to download the app.

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