Fun Stuff > CLIKC
PDFs arent like democracy at all
Cornelius:
Unironically, that is part of why I'm looking for another position.
Farideh:
--- Quote from: cybersmurf on 12 Jul 2020, 03:56 ---You know, you could always send a Word document...
--- End quote ---
Tova:
--- Quote from: Cornelius on 12 Jul 2020, 12:34 ---Unironically, that is part of why I'm looking for another position.
--- End quote ---
What is, sorry?
Farideh:
The fact that PDFs will never die?
Cornelius:
The fact that our functional support team keeps just sending word documents out to users, which then get modified before they get to the end users, propagating the same user error over and over again, resulting in a mass of support tickets that over time just never goes down. While we have a perfectly good documentation tool and platform, with e-learning and all, which they won't use, because "it takes too much time". Ok, so, using a solution that will support your automated testing system, and e-learning, and in application help, takes more time, it seems, than re-typing (as they claim, and I doubt) the same thing over and over again each week.
On second thought, maybe this should go in the venting thread.
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