I know it'd cost more, but don't you guys have any laws regulating the sale of faulty equipment in America?
I'm waiting to see how this crap goes down here in Australia, because we have pretty good "if your product is faulty then customers can get their money back" laws here. Although I guess the argument can now be made that they should have known about the problem beforehand, and purchasing a unit anyway could be seen as a tacit acceptance of any known faults.