That one was profound. Momo simultaneously headed off guilt and and (what would in other people be) defensiveness and made a demand for major effort from the organics.
"If everyone does their best" is totally different from good intentions.
That means independent study of what matters to most of the people in a marginalized group. That means scrutinizing what you publish. For example, even though "normal" can have a neutral meaning, there's a message of exclusion when calling the majority "normal".
That means owning up to mistakes. Someone here, who definitely had good intentions, answered criticism without defensiveness but with "I regret causing offense. You deserve better.".
That means, when someone is angry, listening.
There's more. Momo set the bar high.
Do you have a link, or an approximate nmber range?
There was the cookie incident at
3162, and also her internal monologue from
2952-2959. I’m sure there’s more.