I've e-mailed Gabe & Tycho a few times, for different reasons. I've never received a reply. I don't think that they're dickheads because of that. They get over a million people visiting their site a day.
Tim gets around 200,000 people daily.
You're lucky to have received a reply at all.
I'm not trying to take sides, I'm just saying that when someone gets such a massive volume of correspondence... condemning them for not replying to your specific e-mail/letter/whatever is pretty ignorant.
Now, when someone says the person was an 'asshole' when dealing with other people, I like to ask for some examples.
I've dealt with Bryan Adams (Canadian Musician) a few times. He's a real asshole.
When I tell people this, I don't just leave it at that. I explain "WHY" he is an asshole. The why, in this particular case, is because he treats everyone as being below him, he's a nasty, foul-mouthed and caustic individual, and he throws fucking temper-tantrums when he doesn't get his way.
There, that explains my statement of him being an asshole.
Something you guys have failed to do with regards to Tim.
instead there was the light insinuation that he may have bared himself to his forum... but no explanation as to what happened...
Then there was the 'He didn't even say thank you' which does seem kind of dickish, but if that's all the evidence there is of him being an asshole... then it's not much.