Comic Discussion > QUESTIONABLE CONTENT
The Official "WTF MERCH!" Thread
GenericName:
I'd much prefer not to get back into this, as it goes against the purpose of the entire thread, but
No. It is not an insult.
If someone is having difficulty getting me something I paid for, certainly it is insulting that I am not their highest priority, but it is not an insult. Therefore, they have not insulted me.
Take note: the difference between being insulted by them and feeling that it is insulting that by completing a transaction I am not immediately the highest priority.
Furthermore, if someone is having difficulty getting me something I paid for, I would be even more kind and patient than I normally would be.
Because if someone is having difficulty with something, they should not be insulted for it.
Does that make sense?
catcat:
--- Quote from: jennyemelie on 06 Jan 2009, 15:36 ---
--- Quote from: catcat on 06 Jan 2009, 11:06 ---The problem inherent is that the consumer can't file a dispute or claim via PayPal after 45 days - which, by QC's estimation - is almost how long it should have taken for the shirts to get here. If anyone has not, and can file a dispute, they should do so immediately by PayPal, and escalate it before the dispute timer runs out.
--- End quote ---
So basically I'm already screwed. Typical...
--- Quote from: Rawr42 on 06 Jan 2009, 14:47 ---Is there any other email address we could write to and actually get a response?
--- End quote ---
Other than the @mac.com one there is a [email protected] address as well however I sent a message to that account a week ago and have heard nothing.
--- End quote ---
Added that one to gmail talk as well, and emailed them, and never got a response. I was gone for a week on vacation as well, and gave them the benefit of the doubt.
However, if you paid via Credit Card Paypal, I believe you can still file a chargeback through them. I have not had to do this, so don't mark me as being truthful on the matter.
And honestly, if you can't be businesslike enough to know if product I paid for were shipped, that *is* an insult. I know how bad shipping can be, and that's why you delegate it to people, and if you get too many, you quit taking orders to get caught up. I'd understand that MUCH more than no communication whatsoever.
Rev:
--- Quote from: GenericName on 06 Jan 2009, 20:50 ---I'd much prefer not to get back into this, as it goes against the purpose of the entire thread, but
No. It is not an insult.
If someone is having difficulty getting me something I paid for, certainly it is insulting that I am not their highest priority, but it is not an insult. Therefore, they have not insulted me.
Take note: the difference between being insulted by them and feeling that it is insulting that by completing a transaction I am not immediately the highest priority.
Furthermore, if someone is having difficulty getting me something I paid for, I would be even more kind and patient than I normally would be.
Because if someone is having difficulty with something, they should not be insulted for it.
Does that make sense?
--- End quote ---
No.
What's happening is that they are taking people's money, and letting them hang on the vine, while they might eventually give the customer what they paid for, after waiting an extraordinary amount of time. That's insulting.
When people ask for updates on their order and get ignored, that's insulting.
If they're having difficulties in handling people's orders, they
a) Shouldn't be taking further orders.
b) Tell the people whose money they've already taken what's going on and how they'll remedy this.
BTW, telling people who have essentially been ripped-off that they shouldn't feel bad or angry about it? That's insulting as well.
GenericName:
EDIT: This is pointless, argument over, let's move on to more productive things than arguing on internet forums because obviously we're both wrong.
JustinCredible:
--- Quote from: JustinCredible on 22 Nov 2008, 00:36 ---Sending my second email now...
I previously saw the gang when they came to Toronto back in 2007 and got one of their wonderful 'Math is Delicious' shirts. Fast forward 7 months and one ill advised laundry run by my father and my shirt is now bleached to kingdom come. SO, it just to happened I was planning to go to San Diego and lucked out when I found the QC booth at the show Although, my size wasn't available - I was offered a compromise with paying for the shirt and having it mailed out to me.
I personally hate having to deal with any type of ordering/online transactions. I like going to cons and meeting the content creators so I can hand them the money so there is no middle-person involved. I'm not saying that this is situation that confirms my fear, but rather I am left in a situation where it could end up being only my word that the transaction and terms ever occurred.
Not to say that QC would be out to screw me, but conventions are a hectic time and seeing what type of backlog they are facing - I can see myself being honestly forgotten. Outside of the paper that has my information on it, there are no PayPal or Credit Card receipt showing what occurred.
SO I waited from July to Septembers and sent an email. Now I'm sending my second run, hoping my explanation jogs memories. If not, I guess I will hope I get lucky a third time and meet QC at a convention again, so I can buy it hand-to-hand.
--- End quote ---
Sent an email to the gmail address on Dec.29 and still nothing... I'll try again. 'Le Sigh'
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version