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The Official "WTF MERCH!" Thread

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gizmo:
Is it irony that a few days ago I again (as I once in a while do) considered finally ordering some QC merch, then decided not to, cause I again couldn't make up my mind what to order (Irony shirt or Pintsize hoodie or cogito ergo nom), only to now read about the very imminent impossibility to ever order an Irony shirt again? In a nutshell: The impeding doom of the Irony shirt made me decide on what to order (Irony shirt).

(Hopefully my order won't get Lost in Transition. And hopefully I chose the right size. Am I too stupid to successfully use the search function or has there really never been a discussion/question about what US-shirt sizes match European shirt measurement?)

Tari:
I sent you a mail again, a few days ago. I still donīt know what happpens to my order if youīre closing the shop now and changing to Topatoco. I ordered "Maths delicious" (mens size M) and Hannelores worries (Girl, M) in November. The Maths t-shirt isnīt in the shop anymore, and it would be very nice to know, if that means that I wonīt get it.

MikeP:
I ordered a Cogito Ergo Nom shirt in blue, men's large, on Nov. 25 - Still hasn't shown up, no replies to e-mails, etc.  Same routine as everyone else.

I feel like I was burned, plain and simple.  Website promised delivery by Christmas, money was transferred via paypal, nothing showed up.  No message saying "sorry, it's running late, buy another Christmas present" or anything.  If you'd wanted to simply have $24, you should have just posted a "Donate Now" button.

 I was promised a shirt, I expect a shirt.

 Same as someone else said, if you went to a store and gave them a bunch of money, you'd want something in return.  Initially, that something would probably be a piece of merchandise.  Once that failed, you'd want an explanation.  After that, you'd be steamed and want an answer.  After that, you just feel burned and resort to posting irate messages on forums in the hopes that a public flogging will produce some action.

Assorted e-mails sent from a couple of different accounts, no replies to any of them. 

This is absurd. I'd like either a t-shirt or my money back, and based on the level of honesty, business acumen, and customer service displayed on the store, I don't expect either of these things to happen, but would be pleasantly surprised if they did (hint, hint).   

jeph:
Here is what is happening with outstanding orders: we are still working on them. Topatoco is only handling everything ordered from here on out.

There are several hundred orders sitting behind me getting postage put on them so if you haven't recieved your stuff there is a significantly good chance it will be in the mail by the end of the week. We're also attempting to respond to all relevant customer service emails- we're really busy so qcmerch on AIM may be better for getting our attention right now.

Pengraffe:
I am going to send an email to everyone with an order still pending by the end of the week, after I finish filling the last rush of orders on the discontinued merchandise and any backorders that I might have gotten in. If I do not contact you by Feb 1, please contact me and we will sort it out within the next week (I do have a stack of mystery returns that haven't contacted me.) If you ordered a Nom shirt and you have not yet received it, we have about 500 on order from the printer that I expect to have shortly, and I will be shipping those out ASAP.

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