Comic Discussion > QUESTIONABLE CONTENT
The Official "WTF MERCH!" Thread
thegr8k8:
--- Quote from: Rawr42 on 16 Jan 2009, 17:52 ---So, I got an email from Jeph a week or two ago saying that him and Cristi would be looking into my order... now that things are switching over, should I still expect my shirt to come eventually or should I try to get a refund and order a new one? 'Cause I really want a shirt...
--- End quote ---
I got the same thing, he said she'd be getting on with the emails and would get back to me. She didnt. I just tried emailing both merch emails again with the entire paypal receipt copied in. I'm moving so this is really becoming a complete hassle. I feel so bad for my two cousins who had nothing to open on christmas.
All I'm asking for is for them to acknowledge this without apologizing profusely and actually say what they are going to do about this instead. I know they are sorry, that's great, but I want to hear the plan.
Xobyte:
Well Jeph, I've just sent out my fifth e-mail to all three addresses I know about. Here's a wild and novel idea: you can actually respond to my e-mail and tell me what's happening with my order!
jblacq:
Figured I would add my name to the list. Back on Nov 6th I put in 2 orders. One for the Nom pre-order and another order for 3 other shirts (Bad Decisions, Evolution Kills, TEH). I waited a longer than the 2-4 weeks since it was the Christmas holidays and I figured things were pretty busy. Finally, on January 8th I decided to send an e-mail to the [email protected] address. Since I got no reply, I tried again on January 16th.
I'm pretty worried since I spent $89 3 months ago and still haven't received an e-mail about my order.
catcat:
I called my bank card company (I use Wachovia and Visa) and they said if you haven't gotten your merch, you can possibly request a chargeback up to 6 months after. You'd have to contact the bank directly and then talk to Visa (at least, that was the way it would have been for me).
It's worth a call.
JustinCredible:
--- Quote from: JustinCredible on 09 Jan 2009, 17:01 ---
--- Quote from: JustinCredible on 22 Nov 2008, 00:36 ---Sending my second email now...
I previously saw the gang when they came to Toronto back in 2007 and got one of their wonderful 'Math is Delicious' shirts. Fast forward 7 months and one ill advised laundry run by my father and my shirt is now bleached to kingdom come. SO, it just to happened I was planning to go to San Diego and lucked out when I found the QC booth at the show Although, my size wasn't available - I was offered a compromise with paying for the shirt and having it mailed out to me.
I personally hate having to deal with any type of ordering/online transactions. I like going to cons and meeting the content creators so I can hand them the money so there is no middle-person involved. I'm not saying that this is situation that confirms my fear, but rather I am left in a situation where it could end up being only my word that the transaction and terms ever occurred.
Not to say that QC would be out to screw me, but conventions are a hectic time and seeing what type of backlog they are facing - I can see myself being honestly forgotten. Outside of the paper that has my information on it, there are no PayPal or Credit Card receipt showing what occurred.
SO I waited from July to Septembers and sent an email. Now I'm sending my second run, hoping my explanation jogs memories. If not, I guess I will hope I get lucky a third time and meet QC at a convention again, so I can buy it hand-to-hand.
--- End quote ---
Sent an email to the gmail address on Dec.29 and still nothing... I'll try again. 'Le Sigh'
--- End quote ---
Sending my 5th email - now from both gmail and yahoo. Hopefully I get some response. Even if it is just... 'Sorry, don't remember you'.
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