Comic Discussion > QUESTIONABLE CONTENT

The Official "WTF MERCH!" Thread

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Shaolin:
Jeph, about a month ago you told me you would ship my stuff the next day. Since I live in Europe the delivery time from then to now is still within normal parameters. But I would just like to hear a little "Yes, we have shipped your package, it's in the hands of the mail company now." Then I could just blame it on them and haunt them with phonecalls and stuff. And if it's not possible or too much work to look my little order up in your paperwork, I would also understand, you'd just need to tell me. But please tell me something. :D

JellieBellie:
well mine came today :D

weeeeeeeeee
and that's with clearing customs and making it to the east coat of newfoundland
did i mention weeeeeeeeee?


--- Quote from: karmablock on 27 Apr 2009, 01:18 ---
--- Quote from: JellieBellie on 21 Apr 2009, 20:28 ---If it helps, i ordered at about the same time as you and mine just shipped  last week. so with the conference and stuff, i'm sure yours will be on the way soon!


--- Quote from: Sparkster on 18 Apr 2009, 01:17 ---Long time lurker here.

I'm posting to see if I could get told the status of my shirts.

I ordered in Jan 19th for 3 shirts.  I have now lost my Paypal ref. but can tell you just about everything else of my order.

I understand its been quite tough for you two.


--- End quote ---

--- End quote ---

That is about the time I ordered mine and I still haven't gotten it. I would like to get it before I move in june.

--- End quote ---

TheTank:
It's been five months since I ordered -- this is for the U.S. Jeph almost never responds to emails. I can never find Cristi on AIM.

Is this normal? Am I the only one who thinks this is incredibly fucking unprofessional?

luralee:
If you figure out how to get Jeph's attention, let me know.  I am toying with the idea of a Better Business Bureau complaint (wish I had checked out what BBB had to say BEFORE I ordered) or an internet fraud complaint.  I wouldn't be so upset if Jeph would just respond to one of my e-mails and say my order is in process.  Just to reassure me that my order hasn't gotten totally lost.

I just wanted to support an artist whose work I liked, and have a couple of cool shirts, you know?  Maximize happiness all around?  Instead I get the feeling my order is one tiny bit of irritation in a vast ocean of irritation to Jeph. 

I got more happiness and felt more appreciated buying a $2.00 soda from a convenience store the other morning.  The guy told me that my coming in was "a blessing."  He was sincerely grateful for the business.  You bet I will be going back there again.   Got a lot fewer dollars these days and you bet I am only gonna spend them where I am appreciated.

UTAlan:
I understand your frustration, but try to be understanding. I guarantee you Jeph isn't ignoring you, try to have some patience. Posting here and sending him emails seem to be the best way to get a hold of him and determine the status of your order. Complaining isn't going to motivate him to work any harder for you.

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