Comic Discussion > QUESTIONABLE CONTENT
The Official "WTF MERCH!" Thread
kozmonaut:
Hello, so i ordered a shirt on Jan 18 2009 and still have not gotten it yet, i am hoping 6 months later i would have received a refund or the shirt already, I dont know if everyone else received their stuff half a year later, but i thought i would say something, i mentioned this 2 months ago and again 4 months ago.. I was going to dispute this, but disputes are lame, can i please just get my shirt already? This is messed up that people can order stuff and never receive it. Yes, I know its just 20.00 but most of the time, since new shirts are always being made, and lots of orders made, it would make sense to ship this fucking stuff.
Shopping Cart Payment Sent (Unique Transaction ID #03M42118DX658405U)
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Shopping Cart Contents
Qty Item Options Price
1 Bomb the Blogosphere Mens' Domestic Shirt size: Large
$20.00 USD
Amount $20.00 USD
Shaolin:
--- Quote from: luralee on 24 Jun 2009, 18:40 ---The really sad part of this is- I came to your site via a link from XKCD. I had ordered shirts from XKCD with no problem & that gave me the courage to order from you. However, I have learned my lesson & I will NEVER order from an independent artist unless I know them personally, or know someone who has had success from them. In other words, if I had come across you first, and then discovered XKCD, I would never had ordered those shirts. I wonder if your poor customer service has inadvertently deprived any other artists of potential sales?
--- End quote ---
What the hell man? You are seriously drawing the wrong conclusions here. What you are saying is like "Uh, that pizza I ate yesterday gave me a real bad stomache ache, I will never eat pizza again. From any pizza place, in any country.
Yeah, both Jeph and Randall are independent artists and both sell t-shirts, but just because you didn't get your order in time here from Jeph/Christi doesn't mean you should never buy anything from any independent artist ever again. That's just messed up logic.
And for the "or I know someone who has had success from them" part - loads of people have gotten their shirts. Loads. This is the "WTF MERCH!" thread, of course there are people in here complaining. Just keep in mind that there are tons of people out there who did get their shirts/merch.
luralee:
"What you are saying is like "Uh, that pizza I ate yesterday gave me a real bad stomache ache, I will never eat pizza again. From any pizza place, in any country."
No , I think a better analogy is - I tried to get some wild honey, (famous for its awsomeness), and ended up stung by a bee. And discovered I was allergic to bees. And my hand swelled up to twice its normal size. And I resolved that from then on, I would only buy honey in those nice, safe prepackaged jars. From a trusted source, or one that was vouched for by a trusted source.
To take and torture your pizza analogy, it is as if I ordered pizza online (and for purposes of the plot had to prepay) from "Joe's Artistic Pizza." And the pizza never came. And no one answered the phone. And the website did not respond to my queries. So finally I go to Joe's, and there is Pizza Girl, working just as fast as she can, but all by herself. And she has a full time job on top of working for Joe. And she is as apologetic as she can be, but she cannot get you your pizza right now, nor even a refund. You will get your pizza - someday - and gee why are you upset? The majority of people who ordered got their pizza - eventually. Where is Joe? Oh, he just did the initial incredibly artistic design of the pizza. He is too busy doing incredibly artistic things to put pizzas in boxes. So, if from then on I only get Pizza from places that offer dine-in or carryout - can you blame me?
estabrookette:
Cristi,
I don't want to speak for anyone else, but one of the reasons I was directing comments to Jeph is because, of the two of you, he's the one who has been using the forums to communicate of late. The last time you posted here was 5 months ago, almost to the day, and it was a post that you didn't actually follow through on. So it seemed like Jeph was taking at least some responsibility for t-shirt back orders. However, I apologize to Jeph for misunderstanding the chain of merch-command, and I promise to stop being bitter about non-back order activities on Jeph's part.
Now that you're back, can we keep the streak going? How about those emails to everyone with outstanding orders? Can you please tell me if you got my updated address? The email address for the order is estabrookster (at) gmail.com.
Thank you.
Phantom:
I'm sorry for all the crankiness. I ordered some items in Jan. Whenever you can get around to sending them is okay with me, I was just worried that my order had somehow got lost by the pay pal people. Those crazies think my address doesn't exist when they've sent items there before.
Just in case, my order # is 491978385U039770E
I hope all is well. Really, I do.
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