Comic Discussion > QUESTIONABLE CONTENT
The Official "WTF MERCH!" Thread
identitymad:
It's been a year and a bit since I ordered three shirts - the first time we emailed they responded a day or so later. After that we didn't get a response, although I'm wondering if Paypal dropped our order. I re-ordered one of the shirts as a test, since I wasn't sure if my payment even went through. I'm still waiting on it, but it hasn't passed the 2 month mark yet, so I'm not too worried. I'm just wondering if the three shirts I ordered in the first place are going to show up, or if I should re-order all of them.
I'm a bit nervous I'm wasting money if I re-order everything, and I can't really afford to do that, but if my payment didn't go through in the first place then there's no reason for them to send me anything. Does Paypal drop orders often?
I'm so confused... :cry:
Illumilatte:
--- Quote from: qtownstegy on 14 Oct 2008, 00:20 ---but they are only human, and only two humans to that point, with only so many hours, a ton of orders to fill, conventions to attend, a wedding to plan and have, and lives that they want to lead away from computers and shirt boxes.
--- End quote ---
Not to be rude by any means, I acknowledge they are only 2 people and it's a lot of work. I've worked at a similar job mailing things out. But, for their business' reputation they should A) look into a fulfillment service or B) hire someone part time to work on filling these orders. If they have so many orders that they can't get them all out, then they should have enough money to pay someone minimum wage a few hours a week to help catch up on mailing or e-mails or whatever they need. I don't see conventions as an excuse, it's part of the business. Wedding...yes, I can see that as a valid exception...but this has been going on way longer than their wedding.
I am positive they are losing money because of people not ordering because after seeing this thread, or not re-ordering because they didn't even get their stuff in the first place. I'm pretty sure the money spent on getting orders out on time and building a good reputation would bring in would more than pay for someone a few hours a week.
EDIT: Haha...ironic considering todays update now wanting to hire people. But it is the right thing I think.
britMonster:
I really want to order a LGBTerrific shirt, but I am afraid that I'm not going to get my order.
Kia:
I placed an order on August 18th and it's nearly two months later... I'm really not into being a pain in the ass, but seriously? Two months? That is entering into the range of ridiculous. Especially when emails are not answered.
Disappointed,
Kia
tuna ketchup x:
Jeph's hiring an intern, so hopefully we'll all get our stuff soon! Yay. I can place an order for that library shirt now, and maybe some other things. Thanks Jeph. :-)
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