Just found this topic, nice. I'm just gonna paste my last e-mail:
Hey Jeph,
I am a huge fan of your comics and I have been following them since
strip ~100 was new.
Please do not disregard this e-mail because it is about your
merchandise. I know this is actually not the right email address to
write merch questions to, but since January I have written 3 or 4
e-mails to qcmerch [at] mac [dot] com and none of them have been answered, so I do
not know how to help myself except writing to this address.
I ordered two t-shirts (nomnom and the hanners worry shirt) in early
December and my credit card was already charged for the right amount,
so my money is gone. But I still have not received any shipment, nor
have I received any answer to my kind requests from the normal merch
e-mail address. It has to be possible to somehow find out what happened
to my shipment, whether you never sent it or it got lost somewhere on
the way to Germany. I know that you all must've been really busy during
Christmas time, but I ordered this more than 3 months ago, and I just wanna know what's going on.
My name is Kramer, I hope that's enough info together with the paypal ID - if you need more, please contact me.
Aaaand I forgot my paypal ID: #84089583G18884938