11pm Get to work
11:00-12:00 Check ins and begin work on posting no shows
12am Post no shows, keep checking in guests who arrive late
12:20-1:00 Put in order for food
1am Keep posting no shows
1:15 Check EFOL/PFOL, add EFOL/PFOL codes
2am Call security or guest services to cover while I eat lunch
See if I can run H.S.I
2:30 Run H.S.I
3am Eat food, it is now luke warm and crispy from sitting under the heat lamp since ~1am, other departments were busy and couldn't cover
3:00-3:30 Be called out to the front once or twice because a guest is there and security/guest services can't help them
3:30-3:45 Finish eating cold food, go back out front, Run the audit
4am Wait for part 2 to finish, log back into lightspeed and start checking out guests
4:15-4:30 Folios start printing after audit is done. Call security to have them deliver folios
4:25-4:45 Security makes it to the front desk to pick up folios
5am Guests start checking out, don't have folios, I fill out reports
5:15 Run RealVu, stopping a few times when guests are checking out.
5:45-6:00 Go over notes for previous night, see if I need to send emails out
6am Wait for morning shift to get in.
7am Leave
Welcome to what I do at work, and yet they think that having only one person working is okay.