I read the same story in a "Life in these United States" joke section of Reader's Digest, only it involved a photo lab that couldn't figure out how to color-correct a woman's snapshot of her poodle. After several attempts in which the customer returned the print to say it wasn't right, she finally included an indignant note saying she'd dyed the dog's hair green.
(Closer to home, a friend claims she knows someone who worked in a photo lab. One customer came in with a print and a negative showing her husband talking to a woman whose back was to the camera. She wanted -- you see this coming, don't you? -- the lab to flip the negative and make a print so she could see the woman's face.
My friend likes to tell stories.)
Which very indirectly leads to:
FAYE: "Huh. We really don't save that much on insurance by switching to GEICO."
ANGUS: "I know. But after you told me what you'd do if you caught me talking to Flo again ..."