Gotta say I don't like the misnaming thing. It really makes me feel sorry for Tilly, because I've personally been there and it's belittling. That sort of thing's a common bullying tactic (look who started the trend! I mean, look!) and I'm unamused by the number of people who find it, well, amusing.
I mean, yeah, Tilly's not all in the right here but people can be socially awkward.
Hanners has repeatedly stated why she doesn't need a personal assistant, while Tilly has repeatedly ignored what she's saying. Yeah, Tilly is in a bad situation, but she's definitely making it worse by not listening to what Hanners is saying.
Let's face it, Hanners is rarely someone to outright confront anyone. She has to get pushed repeatedly to get to the screaming someone down stage. She's using what she has at her disposal and in this case its undermining someone who is doing the exact same to her.
Some people say you have to fight fire with fire, personally I prefer fighting it with water.
I seem to recall twice when Hannelore did something against Marigold's objections. First there was that time she cleaned her apartment and the other when she grounded her from video games. And if you're argument is that was for Marigold's own good (which it was) then Beatrice can use that same justification... if she was even looking for justification.
How the hell did you get to that point from what I said?
My point was that from the off, Tilly was undermining Hanners by continually explaining on how she was a good PA, despite Hanners repeatedly saying she hasn't. Even to the point of Hanners asking if she would have to call the police to have Tilly removed, the PA kept saying she was there to do her job. Now, she might have been hired by Beatrice but its Hanners who ultimately decides for
herself if she wants a PA. Because its classic Beatrice to know what is best for her daughter, even though she doesn't really know anything about Hanners.
Hanners repeatedly misnaming Tilly is a pointed response. Because Hanners is the not the kind of person who berates someone, shouts at them or belittles them with any malicious intent. If she shouts, its because she's been pushed too far. If she takes someone down a peg or two (like her mother during her last visit), its by playing them at their own game. If Beatrice sent someone that is suspected to be something of a manipulator, Hanners is going to fight back as best she can and if that means misnaming a PA sent by her mother, so be it. Because it sends a message to her mother.